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Call the dispatcher (781) 675-1098

Answered 24/7 technicians on the road 8:00 am – 8:00 pm, seven days

The notebook

Faults worth understanding before you call.

Written after the visit rather than before it. If one of these gets your unit holding temperature again without us, that is a good outcome.

Evaporator fan assembly lifted clear of its housing with the blade held in one hand

Sub-Zero Ice Maker Producing Cloudy, Hollow Cubes: Reading the Shape Hollow cubes mean less water reached the mould, cloudiness comes from what was dissolved in the supply, and a fused slab points at release timing or a bin nobody empties. Read the cube first, then work back through the stop valve, the filter and the water itself. July 25, 2026 7 min read Declan Moriarty

Wine cabinet seen from floor level with a torch aimed into the lower compartment and tools on the floor

Next step

Still not holding temperature?

Describe what it is doing and you will be told on the phone whether it is worth a visit.

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Answered 24/7 · on the road 8:00 am – 8:00 pm, seven days · flat $95 service call, credited against an approved repair