Call the dispatcher (781) 675-1098

Answered 24/7 technicians on the road 8:00 am – 8:00 pm, seven days

Book online
Service area · 01970

Salem

Federal and Colonial houses in the McIntire District alongside Victorian conversions and newer harbourfront condominiums. Kitchens are frequently retrofits into rooms that predate the appliance by two centuries.

Kitchens retrofitted into rooms two centuries older than the appliance leave very little clearance around the cabinet, and a built-in that cannot breathe runs its condenser far harder than the specification expects. In the McIntire District and the harbourfront conversions alike, the airflow above and behind the unit gets checked before anything is blamed on the sealed system.

Pulled-out drawer holding an ice bin and its parts, with a refrigerator door open behind showing shelves and door bins
Straight answers

How the work is done in Salem

4.9 out of 5 from 1,135 reviews

  • Refrigeration only

    Columns, drawers, undercounter units and wine storage. No ranges, no laundry — one family of appliances, worked on every day.

  • Readings before parts

    Suction and discharge pressures, evaporator and condenser temperatures, defrost circuit resistance. A part is ordered because a number says so.

  • Salt air is part of the job

    Condensers on the peninsula load up with salt and grit far faster than they do inland, and a fan motor seizes years earlier for it. Both get looked at on every call.

  • Panels come off carefully

    Integrated units live inside cabinetry that was built around them. Trim, hinges and toe kicks are removed and refitted, not levered.

  • Third floor of a Victorian conversion with a tight stair turn, and he got the column apart without marking the plaster. The fill tube had frozen. Thawed and rerouted off the cold wall.

    Ambrose L. Salem ★★★★★

  • A vibration was carrying through the whole cabinet run and you could hear it in the next room. The compressor mounts had perished. He fitted new ones and packed the surround. Quiet again.

    Barnaby Q. Salem ★★★★★

  • The tall unit in our converted mill building had stopped cooling in the lower zone entirely. The sealed system was fine, it was a failed damper motor. One visit, and he was pleasant throughout.

    Felicity Z. Salem ★★★★★

Wine cabinet seen from floor level with a torch aimed into the lower compartment and tools on the floor
Next step

Book a visit in Salem.

Give the model and serial number and a plain description of the fault, and the diagnosis starts on the phone.

Answered 24/7 · on the road 8:00 am – 8:00 pm, seven days · flat $95 service call, credited against an approved repair